A deposit of 20% is required to confirm and secure your booking. The company accepts payments, either by credit/debit cards or by bank transfer (contact us for more information)
- The remaining balance is payable upon check in, by cash or via credit/debit card.
- We accept payments only in euro.
Creta Nova villas will never charge you with any kind of additional fees.The prices include all legal taxes/VAT, based on Greek legislation.
- If the reservation is cancelled up to 16 weeks prior your arrival, the deposit will be refunded.
- If the reservation is cancelled up to 16 – 8 weeks prior check-in, you will be charged with a 20% cancellation fee.
- If the reservation is cancelled up to 8 – 4 weeks prior you check-in, a 50% of the total booking amount will be charged.
- If cancelled later or in case of no-show, you will not get a refund.
- Check-in is after 15:30 and check-out is before 10:30 a.m. (local time)
- A member of our team will welcome you upon your check-in to give you the keys and to answer all your questions.
Guest’s obligations-Accommodation rules
- You are held responsible for any damage to any part of the property during your stay.
- You are responsible for any loss or damage to your personal belongings while at the property.
- This is a family-friendly destination where we prioritize peaceful and quiet holidays, so any kind of event, such as parties, is only permitted with prior agreement from the villa owners.
- Loud music through equipment (such as sound systems, Bluetooth speakers, etc.) that increases the volume is prohibited.
- Quiet hours based on Greek legislation:
-During the summer period (April 1st to September 30th) from 15:00 to 17:30 and from 23:00 to 07:00.
-During the winter period (October 1st to March 31st) from 15:30 to 17:30 and from 22:00 to 07:30.
- ACCORDING TO THE FIRE DEPARTMENT’S GUIDELINES, BBQ USAGE IS PROHIBITED ON DAYS OF HIGH FIRE RISK DUE TO SERIOUS FIRE HAZARD. NOTIFICATIONS WILL BE SENT VIA MESSAGE ON SUCH DAYS.
- The use of flammable materials that endanger the properties is prohibited.
- Children swim under the supervision of their parents/guardians. There is no lifeguard at the accommodation.
- Please adhere to the safety rules indicated by the posted signs when using the pool. Diving from the pool sides is not permitted, and running dives are strictly prohibited.
